And now some chap in todays soaraway Sun reveals how he is going to blag 200,000 identities a month for just £3.00 a time. Just wait coming through your door will be a leaflet from your bank telling you that all your details are safe, and then will be a drive by the banks on ID fraud. Yes for a few pound a month we will protect you from the theft of our staff in Mumbai/Bangalore etc not that we as large multi national organisations would dream of making money from you potentially being robbed by international criminals(IE Our own staff, but if it does happen then yeah we will cover you if you take out insurance with us and make us even more money. Damn I sound cynical there, maybe its working for banks for the last 8 years that has made me that way!)
Indeed at this point I must mention that I had a go somewhat at LTSB selling out UK workers last year and closing down Newcastles callcentre. Even though they did get that well known celeb and ex golfer Colin "30 pieces of silver" Montgomery to promote the Indian callcentre. Mind had Mr Montgomery given his regards to the laid off UK staff that might have improved his standing in MY view. Although no pictures can be found of him at Newcastles job centre on Google. Wonder why that is?
Still now our NO.1 soaraway Sun has reported that the UK public is being robbed blind by outsourced workers it is I think time to demand action on this matter. They are fast enough to act on DPA problems in this country, and pull their staff up on security matters, etc, yet when they work in India it seems to be a different matter..... Hell here's an idea why dont The Sun just hire me as a reporter as I covered this on my last blog about the problems of outsourcing abroad ages ago.
(COPIED BITS)
FROM IAN KING - BUSINESS EDITOR (THE SUN)
INDENTITY theft is the fastest growing crime in Britain - and costs our economy a forune.
By some estimates, one in four Britons has now been been hit by the crime, which is said to have netted criminals 1.9billion in the UK.
Millions of us now shread our letters and credit card receipts to cut the risk of of indentity theft.
But unscrupulous call centre workers who sell on the details of bank customers can bypass those precautions.
Our revelations cast a shadow over the entire Indian call centre industry. Banks have saved millions by relocating operations to India and other offshore locations.
Those operations are on the whole, well run and effient.
Yet it is quite clear that, in some cases, security has been breached.
Now here is the crux of the matter, we can not undo this. The genie cannot be put back and all that. Some Indian worker on £40 a month or whatever works out cheaper than UK staff on 12-20K a year, and if a bank closes its centre down you can bet your ass the costs will be passed onto YOU via charges.
1. The banks win. 2. The banks win.
OK an from the super soaraway Sun's site I have posted this:
CROOKED call centre workers in India are flogging details of Britons’ bank accounts, a Sun probe has found.
Our undercover reporter Oliver Harvey was sold the top secret information on a thousand accounts, and numbers of passports and credit cards.
And today City of London police launched an investigation after receiving a dossier of information from The Sun giving details of the banks whose security may have been compromised.
A number of high street banks including Barclays, the Woolwich, HSBC and Lloyds TSB, said they were working with police.
Harvey, who paid a total of 5,000 US dollars (£2,750) for the information and was asked for another £275 to be sent later, was told details usually cost £4.25 but he was getting a special deal.
Kkaran Bahree, who said he got the details from a network of call centre workers in Delhi, also boasted that he could get up to 2,000 account details a month.
The information received included account holders’ addresses, secret
passwords, credit card details, passports and driving licence information.
In some cases there were also the issue and expiry dates of bank cards, as well as the three digit security number from the back of the card.
A spokeswoman for the City of London Police said: "All the financial
institutions identified have been fully informed of the situation.
"An investigation is now under way. Therefore it would be inappropriate for us to provide further details at this stage."
The spokeswoman said The Sun handed police the names of banks that might have been compromised following an investigation into the security of financial information held at foreign call centres.
"At this stage we are not fully aware of the breadth of what we are going to be investigating.
"We have been handed information and it is being reviewed."
An here is a typical headline from the super NO1 soaraway SUN. Mind you you wont be laughing when its your ID thats been stolen by some worker in India, no matter how nice the tits are on page 3!
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3 people have spoken:
Was wondering whether you'd mention what's happening in India!!
Yes indeed the outsourcing is a major problem we want it on the cheap in the UK, but when it go's wrong well we do tend to get a tad upset...
http://news.bbc.co.uk/1/hi/england/tyne/4618565.stm
Have you seen this one as well?
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