After the usual half hour of listening to piped music I get through to an adviser who tells me that there are no notes on the system. Not a thing, nothing, zero and bugger all.
The e-mail that I recieved from Nat West informed me that I would be contacted within 7/12 days, well that has since passed and they appear to know nothing.
Also the b/s that I was informed at the time was also wrong and I need to write in to some complaints department. Who it has been deemed by Nat West are just so bloody important that they can not be contacted by e-mail, telephone and other modern means of communication.
So I must trust to Royal Mail and send a letter and hope that they choose to actually answer it.
Also I am not happy at one of the process monkeys cutting me off, leading to another half hour listening to music before being told in a corporate way to fuck the fuck off and talk to the complaints via snail mail.
A letter shall be sent off today and in the mean time I shall have to resort to complaining online about Nat West.
Oh the process monkey that I spoke to had all the care an compassion in her voice of the average SS guard, well fine they want a fight. Great now I am really pissed off with them.
Utter inept fuckwits, corporate box ticking wankers the fucking lot of them.
First up the previous posts on the poor service that I have recieved from Nat West and their dire home insurance division. Let the fight begin
Some other folk are not impressed with this bank either:
I am not the only one who has posted on Shat West being, well crap to be quite honest:http://saiminu.blogspot.com/search/label/NatWest
They also show bias against certain customers: http://www.independent.co.uk/money/natwest-accused-by-disabled-customer-1268247.html
Sadly that was not just a one off incident as this one shows:http://www.thestar.co.uk/action/Bank-is-ordered-to-improve.4906660.jp
Even on Facebook! http://www.facebook.com/topic.php?uid=2945420436&topic=5815
Thanks to GOT, yes I know I nominated them: http://isacunt.blogspot.com/2009/08/nat-west.html
Not really a complaint this one, but worthy of a look as it mocks their advertising:http://www.blindedbybullshit.com/marketing/natwest-bank-adverts/
Want a resolution, well pick up the phone Nat West else by the time I have finished the entire land when they log on and Google your name will see how bad you are.
Here is a number for you to call: 07913952884 between 9-5.
Your move Shat West.
.
0 people have spoken:
Post a Comment