tag:blogger.com,1999:blog-13346431.post88572303145917050..comments2023-10-20T06:31:56.952+00:00Comments on The Lone Voice: A call from Shat West, sorry Nat West.Fidothedoghttp://www.blogger.com/profile/13588552210424845667noreply@blogger.comBlogger8125tag:blogger.com,1999:blog-13346431.post-57916577137401031422009-10-28T10:50:35.957+00:002009-10-28T10:50:35.957+00:00Fantastic stuff... No one gives a shit, and even i...Fantastic stuff... No one gives a shit, and even if they did they are so inefficient that they wouldn't be able to find it or get in touch with the right person...<br /><br />Of course the trouble is that you change to someone else and, guess what? They are even worse.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-13346431.post-5441518011865863582009-10-28T06:22:54.436+00:002009-10-28T06:22:54.436+00:00LV, if they say you owe them noney you WILL have t...LV, if they say you owe them noney you WILL have to keep fighting them until they agree you don't or they will issue a county court judgment somewhere miles away and next thing baillifs will turn up to steal your stuff and your credit rating will be knackered.<br /><br />I thought<br />1) Years ago it was agreed that banks could not issue charges for unauthorised overdrafts if that overdraft was itself caused by their charges.<br />2) Banks have recently been told/going through the courts to reduce their charges from a punitive rate down to one covering admin costs only, ie about a tenner.<br /><br />Take the wankers to the small claims court yourself, they won't like being on the defensive and they can't use baillifs while it's going through.<br /><br />Check with a lawyer first !<br /><br />On a minor point, BT Connect Internet customer complaints only ever got back to me a week after I had ripped out my BT landline and gone to Virgin instead.bannedhttps://www.blogger.com/profile/02406037760273820029noreply@blogger.comtag:blogger.com,1999:blog-13346431.post-78873943436409466552009-10-28T02:51:44.788+00:002009-10-28T02:51:44.788+00:00Far be it from me to comment on your own personal ...Far be it from me to comment on your own personal time-management, but however satisfying it may be to tie-up members of staff of an incompetent organisation on the telephone, I would have terminated the call within 10 seconds (politely) as having decided to cease dealing with the organisation I would have better uses for my time than to interact with it further.Billhttps://www.blogger.com/profile/10393265755614039206noreply@blogger.comtag:blogger.com,1999:blog-13346431.post-90357320057738317482009-10-28T02:04:22.589+00:002009-10-28T02:04:22.589+00:00Racism begins with our families, parents, brothers...Racism begins with our families, parents, brothers and sisters, aunts and uncles, grandparents, people we admire, respect and love. <br /><br />However, as we grow and mature we come to the realization that what we were told by our family when we were children were slanted lies base on their prejudices. We realize that most people are like ourselves and not so different and want the same things, like a home, steady work, a Medicare plan and schools for our children (if you travel you will see this). We realize that most people are of good hearts and goodwill.<br /><br />This reminds me of a parable from the good book where a Levite and Priest come upon a man who fell among thieves and they both individually passed by and didn’t stop to help him. <br /><br />Finally a man of another race came by, he got down from his beast, decided not to be compassionate by proxy and got down with the injured man, administered first aid, and helped the man in need. <br /><br />Jesus ended up saying, this was the good man, this was the great man, because he had the capacity to project the “I” into the “thou,” and to be concerned about his fellow man. <br /><br />You see, the Levite and the Priest were afraid, they asked themselves, “If I stop to help this man, what will happen to me?” <br /><br />But then the Good Samaritan came by. And he reversed the question: “If I do not stop to help this man, what will happen to him?” <br /><br />That’s the question before us. The question is not, “If I stop to help our fellow man (immigrant) in need, what will happen to me?” The question is, “If I do not stop to help our fellow man, what will happen to him or her?” That’s the question. <br /><br />This current climate of blaming others for our woes is not new. We have had this before and we have conquered it.<br /><br />Remember “Evil flourishes when good men (and women) do nothing”. Raise your voices with those of us who believe we are equal and we can win this battle again.Paulnoreply@blogger.comtag:blogger.com,1999:blog-13346431.post-9805231094992793372009-10-27T23:52:40.873+00:002009-10-27T23:52:40.873+00:00Have not checked my stats to see if Nat West or an...Have not checked my stats to see if Nat West or anyone from them has been a nosing about on my site. <br /><br />I doubt it, even though they have been informed and sent links; they are that inept they probably lost the details.Fidothedoghttps://www.blogger.com/profile/13588552210424845667noreply@blogger.comtag:blogger.com,1999:blog-13346431.post-73519066762712529482009-10-27T23:50:08.635+00:002009-10-27T23:50:08.635+00:00Keep on at 'em, mate. Everytime they contact y...Keep on at 'em, mate. Everytime they contact you too, it takes them ages, because they evidently don't do case-ownership, so each time someone calls you, they have to go back through the file to get familiar with the case. More money down the drain.<br /><br />BTW, I've been keeping a closer eye on my site stats, and over the course of 3 days last week, there were 3 separate visits from the Royal Bank of Scotland ISP to my site from three different locations across the UK. One of them specifically googled my name to get to my site. curious that, when the customer relations complaints dept said they don't have access to the web or external e-mail. Amy Burgess in their complaints call centre said that to me nearly two weeks ago, yet her name is on an e-mail she sent you. Curious.Damon Lordhttps://www.blogger.com/profile/17060702905405453616noreply@blogger.comtag:blogger.com,1999:blog-13346431.post-10148480213510572572009-10-27T23:39:32.669+00:002009-10-27T23:39:32.669+00:00Damon, keep on yanking their corporate chain.
Se...Damon, keep on yanking their corporate chain. <br /><br />Seriously each call ties up a member of staff, notes have to be written, lost, filed, found, lost again, re found and then fed to the managers pet dog.<br /><br />The way I work it, is as I left and broke even, every time they contact me costs them money, plus the ombudsman will also be tying up staff in dealing with the complaint. <br /><br />Every time they contact me about anything, I post, if I can cost them just 1 customer. Thats all, just one, then I win again.Fidothedoghttps://www.blogger.com/profile/13588552210424845667noreply@blogger.comtag:blogger.com,1999:blog-13346431.post-33524590231604714402009-10-27T23:33:59.226+00:002009-10-27T23:33:59.226+00:00Jesus, and I bet (if she even bothered to give her...Jesus, and I bet (if she even bothered to give her name) it wouldnot have been one of the three people who've already dealt with the complaint.<br /><br />At least they got back to you. As for my complaint, they sent me a e-mail letter of acknowledgement and a nice PDF leaflet advising that I'll have a reply in 7-10 working days. Guess what? It's 13 working days tomorrow, and still no reply.Damon Lordhttps://www.blogger.com/profile/17060702905405453616noreply@blogger.com