** Post -re posted as I have not heard back from Hays in any way what so ever regarding an apology over the staff member called Richard aka Dick who gave me some abuse on a telephone call.
** Now first off I have to add that 99.9% of all agencys that find people work are good companies. I have dealt with them and at the moment I am on the books of a company until I get taken on for the company that I work for in a months time. (Will add that its not Hays by the way)
Now the saga starts like this. I have been working for the last few weeks and as a result when I have come in, have checked the phone for messages and called back any agencies to tell them that I am now working and thanks for calling. Of course after a few days the messages tailed off and last week I figured that everyone had been informed that I was now employed and so for most of last week never bothered to check my answerphone. Most people who need to contact myself call after 6pm when they know I will be back in from work.
I had a call from Hays about 2 weeks back and as I was due to start work told the woman on the phone the usual thanks but I now have a job. She said sure not a problem and would update the file etc, and so I thought no more of it.
Come Thursday I check the phone and besides the usual "special offers" and such like is 3 messages from this Richard chap at Hays, tell you what lets refer to him as Dick for short.
Message 1 said could I call him back - think this was dated Tuesday.
Message 2 said the same and not sure if that was Tuesday or Wednesday and on the end he added that he needed to get in touch with me asap. So I was about to call Dick back when I thought I would listen to the last message.
Dicks last message (timed at 3.23 on Wednesday whilst I was in work) said that he had arranged an interview for myself earlier in the week, that he had called myself to see if I was able to go and a "little bit disapointed that I had not contacted him" - way to go Dick, guess you never thought to e-mail me to let me know about that, maybe I had missed his mail I thought? I checked my mailbox and yep no mails from Dick. He then stated that as I had not turned up - what interview Dick? What company? What town? Hell directions or even some direct contact with myself might have been a start - that I had let both him and the client down.
Way to go Dick, you cant organise a piss up in a brewery and thats my fault? You cant get hold of me, dont check to see if anyone has spoken with me with your coworkers and then arrange an interview and thats my fault? He then moaned on about how that was not the way to behave and that he was removing my name from their files. Aw gee I am so sad about that Dick. Finally a sarcastic comment from Dick wishing me luck "in whatever I want to do"
Well Dick you have certainly lived up to your name, word of advise best to do your job properly and ensure that you contact people when you say you have and double check verbally before arranging a meeting with a client. Oh and best not take the piss out of people on the phone as you never know who the hell has a blog and will post a reply for all the world to read.
(mail forwarded to Dick at Hays Recruitment - with link)
**Footnote to this: When I get someone from Hays contact me by either mail or phone and offer to make an apology then this post comes down.
**Update 24/01/06- no calls as of yet or e-mails from Hays Recruitment over the shit I had thrown at me by the wanker Richard, sorry Dick.
** Giving Richard, sorry Dick a call tomorrow! Await news update....
**Called and left a message for a callback ....watch this space....(26/01/06) - Ps Dick is still a wanker.
** No reply to my request for a callback (27/01/06)- guess that settles the matter. Dick is now most definately a wanker of the 1st order.
So the following will happen:
- Dick will be mailed this post, plus link etc tomorrow
- A few other people at Hays will be mailed this post - in case Dick decides to hide it from his bosses.
- The post will stay up for however long I feel it needs to, unless I get an apology for the shitty call from Dick.
- An apology from anyone else wont be accepted as thats just corporate BS to be fair.
** As a bonus and because I have a mean streak about half a mile wide I shall not be letting this post slide its way down the screen into oblivion, but reposting it each week or so. Oh and if anyone feels the urge they can contact our Dick (I understand that when he does answer the phone he answers to the name of Richard) on (+44) 0117 9273611
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