Barclays Bank: More bank fuckwittery.

Barclays send a customer, soon to be an ex-customer I imagine a note calling him a bastard.

Security guard Brian, 37, was sent the handwritten abuse with a statement he had requested.

On a covering letter, signed on behalf of the manager at the customer services HQ in Leicester, was the scrawl: “You should get a job, no money in your account you trampy b*****d.”

Brian, of Wingrave, Bucks, said: “It’s a complete insult. I was really angry.”

Barclays said the comments were written by an employee on their last day in a deliberate act to embarrass the company.

Brian has been offered £250 compensation, but said: “I would like more money. It’s disgusting.”

Go Brian. Tell them to fuck themselves, stick the £250 notes up their corporate cunny and set light to it. Barclays, as I know from bitter experience are shit, not the normal level of shit that one comes across from businesses now and then, but provide a 100% brilliant level of shittiess.

Even on the piss poor standard of banks(see last post for an example) they manage to excell at being very very poor at handling business and customer care(or should that be care less?!)

From a personal point I have had mis-selling(four times off of them), misadvice more times than I can remember, a total lack of communication between departments, lies, bullshit and charges on top of charges. This despite the fact that I was told that the original error was their fault and that even though it was their fault they see no reason to remove charges put on because of that.

Sure I won my case, took my money and walked away. However I never to this day infact had anyone, not a single person in that entire clusterfuck of a corporate whore of a bank ever say sorry.

Some points you won't see Barclays putting in their adverts: Being raided by the OFT.

Their boss getting a cool 27 million quid a year. One would think he would resolve some of the customer complaints for that amount of dosh.

Barclays lifted the lid on the wealth of board director Bob Diamond today by revealing he took home more than £27m last year and sits on shares in the ambitious high street bank worth £65m.

In addition, the American banker is in line for a further £14.8m this year if a three-year performance pay plan achieves its goal.

Oh and they were investigated by BBC undercover: http://newportcity.blogspot.com/2007/03/barclays-bank-bbc-undercover.html

also http://news.bbc.co.uk/1/hi/business/6476155.stm

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