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Letter from Shatwest, sorry Natwest.

Had a letter from Natwest just confirming that the insurance policy was closed, so no reply to the complaint letter, no offering to honor their side of the deal and actually insure my goods as per the agreement.

So I am off to get a new washing machine, will be faxing a copy of the reciept over to them later today.

So looks like I will be seeing ShatWest in the courts at some point soon to get them to do the right thing.

Still thanks Ian Rowsell - customer services manager - for the computer generated letter.

Avoid ShatWest, they provide home contents insurance that does not pay out when things go wrong.

If anyone at ShatWest gives a shit about their name, then resolve matter asap on policy no 47682944

Tomorrow the recipt for the new washing machine go's up, along with pics of the old one and loads - an boy do I mean loads of crap aimed at ShatWest bank.

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