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Yes Loans


Its been a while since I covered the dubious going's on at Keith "Dont call me Wilmot" Chorltons company Yes Loans -

However I this mailed to me and so: http://www.nplonline.co.uk/story.asp?id=1457

By Joe McGrath

An online community has gathered to campaign for changes in the working practices of one South Wales brokerage.

Cwmbran-based, Yes Loans UK, has come under fire by clients and consumer action groups for accepting an administration payment of £49.50 and not refunding fees for up to six months, even when applications are declined.

Consumers on the blagger.com site have also written numerous accounts of being put on hold for long periods on a telephone line that charges 10p per minute, with some clocking up telephone bills of up to £52.50 for one call.

**Nothing like providing an expensive line for customer complaints.

Customers have also raised concerns of the involvement in the business of shareholder, Keith Chorlton – a disqualified company director.

Yes Loans UK is a completely separate company to the similarly-named Yes Loans and Mortgages, based in Cardiff.

Gordon Bon, director of Yes Loans UK, admitted that some customers to the call centre have had difficulties speaking to a representative.

He explained: “We are very sorry for people that are unable to get through. We have many thousands of calls. My understanding from our customer care team is that we are not able to return every UK call and we return a large number of calls.”

However, Bon said many accounts on the blagger.com site were simply not true.
He said: “The vast majority of them are inaccurate and it is not for us to comment on people’s inaccuracies.”

**Although is it his place to comment on the BBC X-Ray program, featured further down or the bit run in the Daily Mirror or maybe even why Keith "Don't call me Wilmot" Chorlton is involved with the company?

The increasing volume of complaints from lobbying customers however, has triggered a response from the Association of Finance Brokers (AFB).

Robert Sinclair, director of the AFB, said there are a number of customers that appear to have difficulties understanding the way in which Yes Loans UK operates its business.

He added: “The recent changes to Consumer Credit Act legislation are designed to encourage consumer to complain. This then allows the OFT to take account of any Financial Ombudsman Service judgements before the renewal of a consumer credit licence.

“Should individuals have a legitimate case for complaint against any company, I would encourage them to do so to the Ombudsman.”

If everyone takes 5 minutes of their time out who has been affected by these con artists and sends letter/email or call to Financial ombudsman services, they have the power to stop renewal of the credit consumer licence, thereby making the company unable to trade. see link below for complaints form:

Complain to these people: financial-ombudsman.org.uk

As ever the ever dubious disqualified director Mr Keith Wilmot Chorlton keeps on laughing at the law.
If anyone out there has problems with Yes Loans, they can speak directly to Alan Paul Spedding at alan.spedding@yesloans.tv or alternatively they can call 01633 712937. I have pop'd a pic of Mr Spedding in above. (Or maybe not if the tale be true of him doing a bunk)

Check out the links:http://newportcity.blogspot.com/2007/05/yes-loans.html and http://newportcity.blogspot.com/2007/04/keith-wilmot-chorlton-tribute.html or http://newportcity.blogspot.com/2007/04/yes-loansdial-keith-wilmot-chorlton.html
Or read about his ban as a director:http://www.ginfo.pl/more/273171,HONEYMOON,IS,OVER,FOR,COMPUTER,DATING,AGENCY,BOSS.htmlOh here is the bit on the X-Ray site on dubious company Yes Loans: http://www.bbc.co.uk/wales/x-ray/allarticles/stories/6p20_yesloans.shtml
But whats better is seeing the program on YouTube: http://newportcity.blogspot.com/2007/03/keith-wilmot-chorlton-now-on-you-tube.html
The bit on Chorlton getting banned as a director as reported in the Guardian: http://business.guardian.co.uk/story/0,,235408,00.html
The Mirror bit: http://www.mirror.co.uk/archive/tm_method=full&objectid=18183777&siteid=89520-name_page.html

Yes Loans.http://www.companieshouse.gov.uk/ddir/
Now on the first page when people search for "yes loans" in Google.http://www.blagger.com/db4/company_id/574/companyname/Yes-Loans.html
Now for the old links:http://newportcity.blogspot.com/2007/03/no-love-in-air-for-keith-wilmot.html and here:http://newportcity.blogspot.com/2007/02/yes-loans-x-raybbc-wales.html and here:http://newportcity.blogspot.com/2007/02/keith-wilmot-chorlton-being.html and here:http://newportcity.blogspot.com/2007/02/keith-wilmot-chorlton-disqualified.html and here:http://newportcity.blogspot.com/2007/02/keith-wilmot-chorlton.html and herehttp://newportcity.blogspot.com/2007/02/yes-loans-complaint-letter.html and here http://newportcity.blogspot.com/2007/01/yes-loans.html and here http://newportcity.blogspot.com/2006/12/more-on-yes-loans-and-convicted.htmlSome previous bits on Dial/Yes Loans and Keith "Wilmot" Chorlton:http://newportcity.blogspot.com/2006/12/dialyes-loanskeith-chorlton.html and here http://newportcity.blogspot.com/2006/12/yes-loansdial-run-by-disqualified.html and here http://newportcity.blogspot.com/2006/10/keith-chorlton-post-2.html and here:http://newportcity.blogspot.com/2006/10/someone-i-used-to-work-for-keith.html and also here: http://newportcity.blogspot.com/2006/11/cpw-carphone-warehouse-strong-arm.html
** Like to point out that Keiths accounts are now in with companies house. http://www.companieshouse.gov.uk/toolsToHelp/findCompanyInfo.shtml

Oh here is the BBC X-Ray program that shows Mr Gordon "Bon" Bon hunting for his glasses.


Well the below link will take you to the companies house website, enter 04553449, and lo there be Keiths Yes Loans details. Although no brownie points for Crossit Target Marketing, as there accounts from 2006 are still overdue. There ref is 04137383

http://www.companieshouse.gov.uk/toolsToHelp/findCompanyInfo.shtml

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7 people have spoken:

Anonymous said...

Hmm check out the blagger.com pages for a user with the name "melmelroberts", he's posted twice in the last few weeks, and signed one of the messages "Melfyn". The posts seem to be encouraging people to complain to the financial ombudsman!
Wonder if this is Melfyn's revenge?

Fidothedog said...

Already have anon! :- )

Anonymous said...

Why doesnt someone take a picture of Keith Chorlton on their mobile and post it on the web. Be really good if it was one of him in the call center, especiallly if he was doing his usual screaming act at the time.

Anonymous said...

I work on the customer care department and it is shit here. I hate having to lie to people.
To make it worse the management team dont know what they are doing. They got rid of chris hopkins (the best supervisor) and kept Heidi Brandon (the worst manager) who has no idea of customer service.and it has got worse since.
Antone who wants to complain ask for Heidi Brandon and make her life hell.
Yes loans can kiss my ass

Anonymous said...

Yes loans is officially the worst company that I have ever come into contact with.They talk sooo much shite and no one there knows what they are talking about.I enquired about a loan and they took the £59.50 admin fee out of my account although I made it clear to them I was just enquiring.Sfter numerous calls to yesloans,constantly being placed on hold and been spoken to by arrogant unprofessional staff, I was getting nowhere.That happened in June and I have now took my case to the financial ombudsman,in which i would encourage everyone else to do so. This can;t keep happening to people, and this company should no longer be allowed to operate!!!!!!

Anonymous said...

If you were only enquiring, how did the agent obtain your card details to take it?

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