A bad tempered Nokia throwing, pill popping, man munching, back stabbing, snot eating, unelected PM. Unlike most monsters this one is real and costing us billions.

One that is sure to scare the children and stick them in debt for years and years to come....

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From knuckledragging my life away

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What a surprise another Labour union type who talks about the scourge of the rich elite whilst all the time wanting to become one.
As a trade union leader and chairman of Labour's national executive committee, Richard Rosser railed against 'fat cats' riding the 'gravy train' of easy money.
But since being made Lord Rosser in 2004, his attitudes seem to have changed a little.
For the Daily Mail has learned that he claimed £19,461 in expenses in a single year after telling officials he had changed his main residence from his £750,000 four-bed family home in London to a snug £240,000 flat outside the capital.
Astonishingly, Lord Rosser, 65, appears to neighbours still to live for most of the year in his London home - and has virtually admitted so himself.
But by 'flipping' his declared main residence to Chippenham, in Wiltshire, he suddenly became entitled to claim the generous parliamentary overnight allowance, now £174 a night, for which no receipts are required.

I wonder if the ignoble peer will admit his hypocrisy and double standards? Rosser by name, tosser by nature.

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Some of them like the non job Professor are on the quango gravy train.A quango chief charged the taxpayer almost £1,000 a year to cover the cost of his membership of an exclusive club.
Professor David Eastwood, former chief executive of the Higher Education Funding Council, billed the taxpayer £920 last year. The previous year he claimed £855.
His claim, for membership of London's Athenaeum Club in Pall Mall, is among a number of quango expenses revealed yesterday. Members of the boards of 24 of Britain's biggest quangos pocketed almost £1million expenses in the last three years.
The bills include tens of thousands of pounds on taxis, flights and hotels and thousands more on alcohol.
Shadow charities minister Nick Hurd described the figures as shocking and called for curbs to end the quango 'gravy train'.
Mr Hurd said: 'The public will be quite rightly shocked. It is probably a symbol of a bigger problem inside quangos about attitudes towards spending public money.'
The expenses were released under freedom of information laws following an investigation by Channel 4's More4 News. They are likely to represent only a tiny fraction of the total quango expenses bill.
A study by the TaxPayers' Alliance this week revealed Britain has 1,152 quangos, costing £90billion a year. The 24 quangos surveyed represent just 2 per cent of the total.
In three years the 24 quangos ran up bills totalling £969,690. This included £185,000 on hotels and more than £670,000 on travel.

You earn it, HM Government under New Labour pisses it away.

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tony mcnulty
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Well its taken a damn long time but Jacqui Smith has admitted that she is a disgrace and doesn't deserve a peerage.

Nice to see that she has finally awoken to what the public really thinks, so here is some more advice for Jacqui Smith that she might want to take on board.

She is also rather thick, has a fat arse and is ugly.

Previously send her some shit, Frankie Boyle on Jacqui Smith, Jackboot to be be sued. This comes just a short while after Anthony Weaver dropped his case due to lack of funds.

I said that she was in need of a boot in the chuff. Some previous on Jackboot, who has also been accused of looking the other way with regards torture of UK nationals.

A Mr Weaver was also seeking to take this evil woman to court for her crimes. All the while Jackboot keeps on lurching from crisis to crisis, getting ever more authoritarian and planning a stasi police force for the UK.

And she has one fan at least: A woman in love with Jacqui Smith. Yet more DNA nonsense. Also on the kebab munching hoon, roll up for your kebab cards.

Ah, go on here are some more on this bovine faced, slack jawed, sagging uddered, inbred, dim witted authoritarian dickhead: another day another Jackboot... ID cards on high street, Jackboot backs cyclops, Smith humiliated by Europe. Taxi for Jacqui! an Jacqui the minister for being a cunt an here and here plus also working on the marriage anmocked in the USA an jacqui smith is a cunt as well as jacqui smith is a cunt and J Smith is a cunt also Jacqui Smith pays cleaner peanuts, Damian Green, here be dragons,bathplug petition and go on give jacqui smith a kick in the cunt, Jacqui's the 2nd-biggist-cunt-in-world.

Oh and clear your throats and shout Jacqui Smith is a cunt,  plus: Wankergate video her bovine bleating about being picking on cos she is a womanB&Q money off for crime victimsWankergate Jacqui ripps off the public. And morewankergate posts! Wankergate posts and is this Jacqui Smith's cat?
Plus the search for wankergate mole begins, some wankergate mockery, a word of advice on onanism yet more wankergate, and jacqui smith videos and wankergate post 2 and we pay for husband of Home Sec to have a tug.
Just wait till she tries to defend her actions on the streets of Redditch, the voters won't like her classifying a spare room in her sister's house as her abode, thus claiming thousands to do up her other home. Then we have her paying her masturbating husband £40 grand a year in order to write anonymous supportive letters to the local press. Oh and claiming some wank films on expenses.

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Lesson No.1 was his being utterly stupid with public finances and getting caught with his fingers in the till; then having to make an apology to The House of Commons.

Now we have lesson 2, which is after you have been caught and apologised is to claim that he did not "fiddle" his expenses.

A day (yes just one day)after apologising to the House of Commons for claiming second home allowances on a house in which he let his parents live rent-free, the Labour MP came out fighting to defend his colleagues over the expenses scandal.

He told GMTV: "It may be a system that the people don't like, and I understand the debate around that, but I think overwhelmingly the MPs have not been fiddling, diddling and going into criminality."

This is the best bit for sheer out an out barefaced taking the piss: "I know that people will see it differently in terms of their perception, but let's be clear, in the body of the commissioner's report he actually says there was no loss in any terms to the taxpayer."

No loss says he, well I would disagree you see if you claim money/goods or services to which you are not entitled there is in fact a loss.

A loss in the monies claimed, as well as a loss in trust. Yes I know the trust has long since been flushed down the toilet and is now floating out in the ocean with all the other turds flushed down the sewers.

The verbal crap being spouted by Tony can be read here, do look at his picture as he has such a smug slapable face. I commented on this arse having to apologise here. As well as here.

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Starring so much New Labour filth, that even Kim & Aggie would give up.
From The Red Rag

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Above we see this cunt compare people who deny the myth of global warming to nazi holocaust deniers, yet another grafting Labour filth MP earning his 30 pieces of silver and sucking Gordon's cock. So here are his expenses(PDF)

I see we are paying his mortgage interest, so nice to see an MP getting a property portfolio from our taxes; how very champagne socialist of him. Free food of £400 a month, after all he only gets £64 thousand a year so the poor waif must be starving.

In December we paid for his SKY TV/Broadband and phone line, all vital for an MP I am sure. I wonder if we are also paying for his porn in the same way we funded Jacqui Smith's husband's wanking of an evening?

Also we fund his utility bills like water and electric, after all taxes and bills are just for little people like us. MP's are far to impotent, sorry important to pay stuff like that.

Oh and his tv license and council tax(he lives in a home that we help pay for and we cover the council tax for him), after all why should an MP have to pay stuff when we can fund them?

I mentioned this worthless scum's expenses before. He also voted to keep the 2nd home allowance that gets you to fund his property.

But worry not as his concern over the economy was such that this worthless cunt voted to try and stop Gurkha's who had taken up arms for this land from having the right to settle here. I guess that is not a case of the xenophobia he accuses everyone else of, or maybe its not racism when overpaid Labour scum do it?

**I need to issue a correction here with regards Chris Ruane, I called him a grafting little cunny. This is in fact an error, what I should have said was that it is the Rt Hon. Chris Ruane MP is a grafting little cunny.

After all he has the titles and I think it only fair to use them.

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Had a chat the other day with a bloke in the pub about beer taxes, he was in favour of them being increased having only listened to the bullshit peddled by MP's and lazy drunken hacks about how cheapo booze is turning all the kids into tiny versions of George Best.

So I pointed out that each year taxes on booze go up, a penny here, a few pence there and that in real terms booze had gone up year on year in real terms(article by DK)

That HM government stats actually showed that was the case.

 I also pointed out that the argument peddled was much the same as government claiming that his car tax should be increased because the illegal migrants down the road have no car tax and so as irresponsible drivers cause damge, he as a good driver with no points on his license should be punished and have some of the collective responsibility as well.

But that's wrong he says.

Exactly says I, now he gets it. One less Labour voter.

As I explained millions go out every day, enjoy themselves, cause no trouble, break no laws, do not get arrested or vomit in the streets, nor do they end up in A&E chucking up over some over worked junior doctors shoes at 3AM.

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From Farmers Weekly: The bank accounts of every farmer in England have been at risk after the Rural Payments Agency lost confidential data belonging to anyone who has ever claimed a single farm payment.

Computer tapes containing the bank details, addresses, passwords and security questions of more than 100,000 farmers were discovered missing in May.

DEFRA was alerted to the issue immediately, but it is Farmers Weekly's understanding that the department did not inform and that the agency only discovered the problem in September.

At no time has the agency or DEFRA attempted to inform farmers about the breach.

Leaked information was given to Farmers Weekly this week by frustrated civil servants working on the single payments system within the RPA and an external consultant who has been advising the agency.

These whistle-blowers were concerned that the RPA and DEFRA would remain tight-lipped over the incident and about the risks the breach posed to farmers.

They claimed that 39 back-up tapes containing confidential details went missing after they were transferred from RPA offices in Reading to Newcastle.

Thirty-seven of the tapes have since been recovered, but two remain unaccounted for.

DEFRA has admitted that tapes went missing, but told Farmers Weekly that the data was not lost in transit and was instead misplaced within the data centre.

A DEFRA spokeswoman said a thorough search was conducted to find the missing material and concluded that some tapes were misfiled and placed 'on the wrong shelf'.

She described this as "bad book-keeping" by RPA-contracted IT consultants IBM, who run the data centre.

DEFRA said it assumed that the two tapes that were never found must have been destroyed.

The breach of security is the latest disaster for the agency, which has faced a catalogue of errors since the single payment scheme was launched in 2005.

According to the whistleblowers, the error occurred after back-up tapes containing confidential details were sent between IBM and another IT consultant, Accenture.

The tapes were last accounted for in June 2008, but it was not until May this year that IBM realised the data was missing and informed DEFRA.

The sources claim DEFRA tried to cover the error and it was only realised by the RPA in September when annual data checks were carried out.

One source said the tapes had not been encrypted as they should have been - a step which would secure the data so it could not be accessed if it fell into the wrong hands.

"DEFRA knew about this and did nothing," the source said. "People should be made aware that their details have gone missing.

"I know people at the middle management level tried to advise senior civil servants to do the right thing and tell farmers, but they're not listening."

In further security breaches, the sources claim members of the senior RPA management team have failed to report the loss of memory sticks and laptops which could contain farmers' information.

"It's symptomatic of the senior managers. There are a lot of good people working in the lower levels of the organisation, but we think the top-level board is rotten to the core."

DEFRA admitted its data was not encrypted, but insisted information could not be accessed without specialised technical equipment and knowledge.

When Farmers Weekly put the whistleblowers' accusations to DEFRA and the RPA, we received the following statement:

"Since these incidents, procedures have been further tightened to prevent a recurrance. IBM have instigated a thorough review of their procedures to manage removable storage media, such as these tapes, as well as tightening access control requirements.

"The tapes are held in a secure IBM data centre and only IBM and Accenture technicians have access to them. Both IBM and Accenture were asked to review their security arrangements as a result of this incident."

DEFRA said the risk posed to farmers was very low.

New Labour, the government that wants us all on a million separate databases, yet keeps on losing all the data that we are forced to give it.

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I see that a couple from the UK have been kidnapped by Somali pirates and no doubt the ransom demand is on its way.

This fiasco with pirates has dragged on for ages, hopefully this couple will be freed without harm and I hope without any ransom being paid as that will just encourage further acts of piracy.

Our snot munching PM was on TV today and called on the pirates to release them, well gee that is going to impress a bunch of AK47 carrying savages in Somalia. Still no doubt they had a good laugh at David Miliband(left) our weedy banana wielding Foreign Sec. who was stood beside McSnotty.

There is however a rather effective way of dealing with piracy as demonstrated by Julius Caesar who was himself kidnapped by pirates for ransom:

He went to Pergamon, took the pirates out of prison and crucified the lot of them, just as he had often told them he would do when he was on the island and they imagined that he was joking.

There you go, nail the fuckers up. Simples.

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I see that HM Govt are worried about  kiddies playing online games. Cue Margaret Hodge the Minister for children:

"For children under 12 who cannot make the distinction between fantasy and reality, we need tough regulation," Mrs Hodge said. Under the current rules, the BBFC's legally-enforceable age limits only have to applied to games containing violent or sexual content.

Mrs Hodge also revealed that ministers are looking closely at online games amid growing concerns at Westminster about their use.

Multi-user internet-based games such as World of warcraft and Everquest allow players to share a virtual world with thousands of other people from around the world. The growing popularity of such games has sparked calls for new regulation.

Yes, an why oh why are the government sticking their socialist oar into online gaming?

The Culture Committee of MPs this week raised fears that paedophiles are making growing use of virtual worlds for activities including simulated sex with children. Mrs Hodge told BBC Radio Four that the growing popularity of online games required new rules.

Ah right the 21st Century bogeyman, the paedophile.

Now she knows a lot about paedophiles does Mrs Hodge. When Hodge was leader of Islington Council, the children in care homes under her control were being ritually and systematically raped and abused; when two care home staff blew the whistle on these activities, Mrs Hodge dismissed their concerns as fantasy.

 So here is a woman who failed in her duty of care and now wants to pass herself off as someone who is concerned about the welfare of kids online. Shame she failed to do that in her previous job.

In 2003 she was involved in a controversy about press coverage of a man [Demetrious Panton] who accused her of being ultimately responsible for abuse he suffered as a child in a home overseen by Mrs Hodge as leader of Islington Council. Following a media campaign conducted by several national newspapers calling for her to resign, she was further drawn into the controversy by responding to the man in question by letter and referring to him in it as 'extremely disturbed'.

Best and by best I mean worst part of this is that, Labour appointed her Minister for Children.

In unrelated stuff about Enver, she hired her former press officer for PR work. When she was tourism minister she laid into the UK and buggered off to Italy for her holidays.

Enver also  thinks that the Proms are not inclusive enough.

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Former Labour MP Roy is talking in The Grauniad about MP expenses.

Sir Christopher Kelly's revised expenses rules will be accepted by the House of Commons. Members of parliament who wish to retain their seats – and the party leaders who compete with them for the title of Purest of Them All – have no choice but to kiss the lash. The mood of the country allows nothing else. It is the price that the honest and hard-working majority have to pay for the excesses of their colleagues who exploited the system in a way which was part scandal and part farce.

Hard working? Oh come on MP's do not know the meaning of the word. Extra time off this year at Christmas, a huge break in the middle of the year. Even the PM has been caught with his snot covered fingers in the public's back pocket helping himself.

But that does not require the pretence that all the new proposals are either right or reasonable. They are a response to the populist clamour that the exposure of previous excesses – right and necessary though it was – created.

Indeed the new proposals are not right, they do not go far enough. That an MP can get expenses on mortgage interest and help build themselves a property portfolio at our expense is wrong.

Also what is this populist clamour guff? If by that you mean the sheer fucking anger of the plebs who have to pay to travel on over crowded buses and trains; whilst MP's travel first class an we pay then yes that was populist.

Some of Kelly's recommendations have intrinsic merit. It is clearly wrong for a member of parliament to acquire a second property with a mortgage subsidised by the taxpayer. The prohibition of that practice confirms the arbitrary nature of rules which govern Sir Thomas Legg's retrospective revision of what it was acceptable for MPs to charge in previous years.

Glad you agree, also house flipping and lying ones arse off about where one lives like fat arsed kebeb muncher and expenses poster girl Jacqui Smith is also wrong.

David Cameron received £1,750 a month to defray the interest on the house he bought in his constituency – the bigger the house, the bigger the mortgage and the bigger the taxpayers' subsidy. Sir Thomas requires that only £237 in total be repaid. Who can object that, in future, Mr Cameron will have to make do with his own resources? However, some of Kelly's proposals are less easy to justify.

I note he picks Cameron, got to get the Tory jibe in there has Roy. Still almost every one of the fuckers in The House is bleeding us white.

During my 30 years in the Commons – when expenses increased from literally nothing to inadequate secretarial and constituency accommodation allowances – I never even considered employing a member of my family. Nor did any of my close friends. But to prohibit the practice is absurd.

Yes, I am sure that MP's will not be happy that they can not claim all the wifes wages back off the taxpayer. An so he go's on an on an fucking on.

In short had MP's acted like normal people, rather than self serving cunts out to loot the nation of as much cash as possible we would not really give a shit.

Best ignore Roy, he has been spending far to long in the bar again....

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In much the same way as that bovine faced, fat arsed former Home Sec. Jacqui Smith who apologised to The House of Commons, Tony McNulty will have to do the same:

Tony McNulty, the former Labour minister, will be ordered to repay more than £13,000 he claimed in expenses for his parents’ home.

A parliamentary inquiry will also order the MP to make a public apology in the House of Commons.

So what we have in this land is a dual law system. If you steal from your employer or put false/misleading information down on a form for financial gain then you will be hauled in by the police, you could be up before the justices, you could face going to jail.

However as an MP, all you need do is say I'm sorry, what is worse is that he may not even have to do that to us, rather he will be apologising to the other self serving, thieving fuckers in The House of Commons.

There will not be a justice system in this land that is worth a shit until he and at least 200+ other thieving mother-fuckers MP's are behind bars and avoiding the loving embrace of Big Vern in the shower block.

jsmithisacunt
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Oh dear. Time for a career change methinks. What go's through their tiny minds, other than the obvious answers of illegal drugs and not much?

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Well apparently it's time to eat the dog because some bean munching, Grauniad reading loon  who specialise in "sustainability" have calculated the "carbon dogprint" of a pet dog (a middle sized mutt generally), is "twice that of a 4.6-litre Toyota Land Cruiser driven 10,000 kilometres a year".

No doubt we will now have a trade your dog in scheme announced by HM Govt, along with a subsidy on buying a new eco friendly mutt.

Now all they need to do is legalise the dog meat trade and Mr Ho's Korean restaurant is going to make an absolute packet.

Your cat has a marginally smaller carbon footprint than a Volkswagen Golf (both roughly 0.15 hectares), maybe roof rabbit (an old term for cat served up and usually passed off as something else) will make a comeback; after all its all about saving the planet. I am sure there is a catalytic converter joke in there but I really can not be bothered to think one up.

A hamsters has a footprint(rodentprint?) of 0.014 hectares, meaning if you had two it would be about as environmentally dangerous as owning a plasma television? The Romans used to eat dormice so time to translate the old cookery books from Latin.

Kentucky Fried Hamster, finger licking good.

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Hat tip to Salted Slug....Former postman Alan Johnson, in his infinite wisdom, has decided to extend the Proceeds of Crime Act, enabling  public bodies and quangos to confiscate property and freeze assets.  

Councils in England and Wales Could seize assets from people in council tax arrears or parking fine defaulters
Gangmasters Licensing Authority Might seize property from someone profiting from underpaying wages
Counter Fraud and Security Management Service Investigating prescription fraud and theft by NHS staff
Gambling Commission Could seize assets from rigged betting rings
Rural Payments Agency Could confiscate money from farmers fraudulently claiming agricultural grants
Financial Services Authority City regulator could seize assets of those convicted of insider dealing
Vehicle and Operator Services Agency Could pursue profit made by haulier defrauding MoT or licensing laws
Transport for London Could go after assets of fare dodgers or ticket forgers
Royal Mail Might confiscate assets from a fraudulent postmaster or employee
Medicines and Healthcare products Regulatory Agency Could recoup profits from sale of counterfeit medicines

Here’s Sir Ivan Lawrence, QC:

“Far worse is the encouragement being given to non-police bodies to search for what they think are proceeds of crime but may not be and subject the victim to the draconian and manifestly unjust processes of the Proceeds of Crime Act. Does anyone in Government understand that if you give prosecutors, who are supposed to be unbiased ministers of justice, the bribe of a proportion of the money they can find, you are actually poisoning the roots of justice in our society?”

Still waiting for that to be used on the 646 biggest criminals in the UK, they can be found swilling cheap subsidized booze in the House of Commons bars before turning up half pissed to issue a statement on how binge drinking and cheap booze is destroying the youth.

When an MP or better still at least 200+ MP's see their bank accounts frozen, their 2nd homes seized and they are thrown out onto the streets; then I will believe this act is worth while. Until then its one law for us and no law for the MP's,

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It doing these tedious adverts for the Post Office, that are on the telly box every five minutes. Still even at his advanced age he is still getting nominations, although he won't like that one.

Anyway here is the annoying advert with some extra's.

roger moore
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The grafting shiftless wankers that are our elected MP's are complaining about having their perks reduced,
MPs have reacted furiously to plans for a historic crackdown on the Westminster gravy train that will strip them of £20,000 a year in expenses.

They have branded sleaze watchdog Sir Christopher Kelly's proposals to bar MPs who live less than an hour by train from London from claiming a penny in second home allowances 'ludicrous'.

Critics claim the move would mean MPs being forced to commute in the middle of the night, given the sitting hours in the House of Commons.

Under the radical proposals, all other MPs will lose the right to claim mortgage interest on second homes, forcing them into rented accommodation.

The Parliamentary Standards Commissioner will also order MPs to sack any relatives they employ.
However, MPs who 'flipped' their second homes in order to maximise their claims will escape punishment in the expenses review.

Some MPs have said the plans, to be formally unveiled next Wednesday, will 'cause a riot'.

Labour MP Sir Stuart Bell(end), who sits on the Members Estimate Committee, said today that banning MPs within commuting distance of claiming for a second home was 'totally unacceptable'.

Oh dear, the poor MP's might have to travel on the piss smelling tube along with the great unwashed public. That would be the same plebs and proles who's taxes pay for all the MP's perks, who do not get huge expenses that allow them to buy a 2nd home.

I have mentioned Sir Bellend and other self indulgent elected scum like Ann Widicunt before.

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The thought police at BBC Pravda did their best to cover up the quip but thanks to the internet here it is. Found also at We4productions.

Who knows maybe the BBC will realise that they have made themselves look rather silly and decide that a culture of openness and honesty is the best way, they might even release the Balan report into their bias over reporting in the Middle East....Then again maybe not.

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From Nanny Knows Best
I see that Nanny is trying to fiddle with boy scouts again.


This time her fiddling concerns the annual jamboree of around 10,000 scouts from around the world, a highlight of the scout calendar.


The event, despite being held for the last 90 years, is likely to suffer from Nanny's new laws regarding the interaction of adults with children.


Nanny now requires that adults who seek to interact with children register their details for background checks etc.


All very well, maybe, except for a small problem wrt the annual jamboree; there are 2,000 volunteers who help out at this event.


At £64 per head this amounts to a nice £128K potential money earner for Nanny. Doubtless she is licking her thin, sallow, lifeless, blood drained lips at the prospect!

However did we manage before the state was there to stick its huge beak into every aspect of our lives. We can't let people give up their time and help out, just in case of them is an evil paedophile; the bogey man of the 21st Century.

The bizarre idea that the New Labour state has is that evil child abusers will be caught by the register and all the nice folk will pay up and all will be well with the world.

After all, people who have been checked out by the state and allowed to work with kids will never turn out to be child abusers. Oh hang on, they have. The woman had been checked by the state in order to take her job in the first place.

Defeats the point in vetting people before they are allowed to work with kids really. Still lets not let inconvenient facts get in the way of state paperwork, forms and regulations.

Besides fear of the bogeyman keeps the plebs in line.

Update: some more mindless fear and paranoia here as even parents are not allowed to watch their kids in the playground in case they are pedo's. Never mind that Vanessa George was in charge of children, had been vetted by the state, that no amount of forms, paperwork and certificates can guarantee 100% safety.

All the checks in the world will only catch those already known to the authorities, not people who have no criminal record. 

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Ah right, yes I remember now that vanished along with our vote on Europe.

Any evidence of MI5 and MI6 involvement in the rendition and torture of Britons now seeking damages must be heard behind closed doors, the government told the high court today.

In a move with profound implications for how the security and intelligence agencies can be held to account, ministers want the evidence to be withheld from the victims of illegal activities and their lawyers.

Blah blah blah. As Labour ministers say whenever they want to get draconian on us: nothing to fear, nothing to hide....

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The news is here. Here is hoping he has a miserable time in an Italian prison and wakes up each day feeling like he has been fucked by a train; which is a likely possibility.

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Right, how does a company manage to seriously fuck off a customer who has already fucked off and in a polite but firm way told them to piss off and taken his business elsewhere?

Well for that one you need to work for Shat West. I was in town when the phone went, one of those number withheld calls. So I picked up and some women introduced herself as being from their customer care department. I use customer care in rather loose term of the word.

Anyway she asked a few questions to confirm my ID and we had a chat about the complaint that I had put in. Now to be honest, I really could not be bothered and quickly explained that it was a bit pointless as I had closed my account, moved on and pointed out that the opportunity to apologise and make amends in any real meaningful way had gone.

Now to give the lady her due she was very polite and could not apologise enough over the fact that they had not gotten back to me in time (I put the complaint in on a Tuesday and e-mailed them advising that had I heard nothing back I would be closing my account on Friday, which I did) and that all the staff I had spoken on that Tuesday to had been less than helpful.

I also pointed out that a lot of their staff needed training on being able to make decisions and proper use of tone and inflection when dealing with customers.

Well its all going fine, she is apologising to an upset former customer, I am accepting apology all well an good; then she throws the fucking spanner in the works. As I explain that my main reason for closing the account was their attempt to bum rape me with £60+ quid in charges for going a few shekels over drawn, she points out that in fact the charges were higher than the £60 odd quid.

Please explain says I.

So she does, pointing out that there were the two charges that I knew about, one I managed to get written off that day and the other was due to be imposed at the end of October; which I also knew about. Then she points out that there was a fee on the account and as I was overdrawn extra charges had been imposed on that bringing the total upto £108 fucking quid. None of which had been explained to myself at any point prior to this call.

Now, yes they had all be written off as I had closed the account but still it managed to piss me off.

I know as I closed the account that